1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order.

2. Delivery Location

Items offered on our website are available for delivery to addresses in India only. In case of any issues, you will contacted through given mobile number or email address.

3. Delivery Time

Unless there are exceptional circumstances, we make every effort to fulfil your order within 2-3 days from the date of your order. Business days mean Monday to Friday, except holidays. 

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at dispatch@visionias.in

6. Questions

If you have any questions about the delivery and shipment of your order, please call or email us at:

Vision Publications Private Limited
Address:
Office No. 320, Third Floor
Building No./Flat No.: B-1/8
Name Of Premises/Building: Apsara Arcade
Road/Street: Pusa Road
Locality/Sub Locality: Karol Bagh
City/Town/Village: New Delhi
District: Central Delhi
State: Delhi
PIN Code: 110005

Email: dispatch@visionias.in
Phone: +91 8468022022, +91 9019066066